The concept of shared services has been around for almost two decades now. As a result, it is no wonder why there is such a vast range of maturity levels across different types of shared service centers.
This white paper discusses the various "stages of evolution" of shared service centers - from the most basic concept of consolidation to the mature stage of virtualization. You will also learn about best practices across these various stages and what your typical organizational model should and will look like.
Regardless of which category your organization falls into, or what stage of evolution you are in your shared services journey, this white paper can help show you the path you need to take, and where you ought to be looking in the future.