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Give Employees Ownership When Implementing a Flexible Workspace
Give employees a sense of ownership by including them in flexible workspace plans to ensure that everyone is on board.
How can businesses ensure that all employees are on board with flexibility agility plans?
Debra Moritz, International Director, Strategic Consulting, Jones Lang LaSalle
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Getting buy-in from employees on a new, flexible workspace program is much the same as any change management program. Essentially, the formula for on-boarding employees within the new flexibility workspace is to identify potential obstacles, put solutions in place, and ease the inevitable pain that the transition may bring.

It is absolutely critical to educate and inform employees about the specifics of the company’s planned flexible workspace program and the key drivers behind it. Include them in the process from the project’s initiation and give them a voice in the solution. It is our experience that when employees are empowered to provide feedback throughout the program, the results are much more successful and employee satisfaction is maximized, since the actual users of the space usually have tremendous insights and ideas into its best use. Employees also benefit from being educated on the benefits of the new workspace solution and how the benefits will directly relate to their work life. Space studies, a key element in any workspace program, should also be shared with employees, and will provide greater clarity on why the new program is being implemented and how it will improve not just their performance, but that of the company as a whole.

Once a solution has been fully developed that takes into account employee feedback, training employees to work in the new, improved environment is critical. For instance, training on how to leverage the new technologies and systems now available within the new space, such as a conference room reservation system, will ensure the new innovations are fully leveraged. Many times, general training on how to work more effectively within a technologically-advanced environment is key to successful adoption, especially at more established, traditional companies.
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