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Macy’s Invests More Than $170 Million In Direct-To-Consumer Fulfillment Center In Tulsa County, Oklahoma

12/17/2013
Macy's Inc. expects to invest more than $170 million to build a major direct-to-consumer fulfillment center near Owasso in Tulsa County, Oklahoma. The site, located strategically near the intersection of 76th Street North and Lakewood Avenue, about 12 miles north of Tulsa, will include the latest technology in material handling equipment and warehouse management systems.

Construction of the 1.3 million-square-foot facility is expected to begin in spring 2014, with operations starting in April 2015 and the first orders shipping in summer 2015. When fully operational, the Tulsa fulfillment center is expected to employ approximately 1,500 full- and part-time associates year-round.

In addition, another 1,000 or more temporary seasonal associates are expected to be hired each year to handle a significantly higher level of online orders from customers during the holiday shopping season. Between 350 and 500 construction jobs are expected as the facility is built.

"The rapid growth of Macy's direct-to-customer shipments, rooted in our omnichannel approach to business, requires us to continue to strategically add fulfillment capacity so our customers can receive their orders quickly and efficiently. Customers today are shopping whenever, however and wherever they prefer - via stores, desktops and mobile devices - and we continue to invest to meet the customer demand," said Terry J. Lundgren, Chairman, President and CEO of Macy's, Inc. "We have rolled out fulfillment capability to 500 Macy's stores nationwide, as well as built three major fulfillment centers over the past seven years. Our new Tulsa County facility will represent another significant expansion of our shipping capacity, particularly to customers in central and southern regions of the United States.

"Tulsa County is the ideal location and environment for this new facility, and we look forward to becoming a larger presence in northeast Oklahoma," Lundgren said. "We are delighted by the warm reception and enthusiastic support we have received from civic and business leadership in Oklahoma. In particular, we want to thank Gov. Mary Fallin, Commissioner John Smaligo Jr. and the Tulsa County Board of Commissioners, Mayor Doug Bonebrake and the City of Owasso, Cherokee Nation Principal Chief Bill John Baker, the Indian Nations Council of Governments and the Tulsa Regional Chamber. They were instrumental in our decision to select Tulsa County from among more than 150 sites in multiple states for this significant investment."

"We are extremely excited to welcome Macy's, Inc. to our Oklahoma family. Tulsa County is a thriving metropolitan community and an excellent choice to locate or expand a business. This announcement is another sign that Oklahoma is a destination-state for those seeking a location with strong economic growth and a skilled, dedicated workforce," Gov. Mary Fallin said.

"A Macy's fulfillment center in the Tulsa area will be an economic boon for the entire region. It's an honor for the Cherokee Nation to be a major partner in this project through a half a million dollars in financial incentives and employee recruitment," said Cherokee Nation Principal Chief Bill John Baker. "The ripple effect of this economic growth will be felt across northeast Oklahoma, and well into the 14 counties of the Cherokee Nation. The Cherokee Nation already employs 9,000 people in this region, and indirectly supports another 5,000 jobs. This is yet another way we are helping to expand our economic footprint in northeast Oklahoma, which helps Cherokees citizens and all citizens of Oklahoma. We are proud to have been an important partner in bringing this project to Oklahoma."

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