Comcast Plans Customer Support Center Near Harrisburg, Pennsylvania
03/20/2013
Employees at the new center will provide support for all Comcast residential products and services, handling calls from across the Northeast Division, which serves almost eight million customers in 14 northeastern states from Maine through Virginia and the District of Columbia. Comcast will continue to operate five existing call centers in Pennsylvania.
"This new facility represents our latest investment in the tools, technologies and people that will help improve our customers' experiences with us," said Paul D'Arcangelo, senior vice president of customer care for Comcast's Northeast Division. "When our customers reach this center, they will be connected with agents who are best equipped to help with their specific needs."
"We are pleased to be opening this new facility, presenting professional growth opportunities for current employees and adding hundreds of new team members who will be focused on providing the best possible customer service," said Jim Samaha, senior vice president of Comcast's Keystone Region. "This is an ideal mid-state location with a strong and talented labor market."
"I'd like to thank Comcast for bringing 425 new jobs to Central Pennsylvania," said Pennsylvania Governor Tom Corbett. "By choosing to expand here in Dauphin County, Comcast is enhancing what is already a very significant contribution to Pennsylvania's economy. Comcast is committed to Pennsylvania, and I look forward to continuing to work very closely with the company in the future."
"We applaud Comcast for locating this facility in Susquehanna Township," said Jody Rebarchak, vice president of the township's Board of Commissioners and chair of its budget committee. "With easy access to vital highways and an outstanding workforce, this announcement reinforces what we've known all along – that Susquehanna Township is a great place to do business, and we're pleased that Comcast's presence here will help us underscore that message."
Project Announcements
Zekelman Industries Expands Blytheville, Arkansas, Operations
04/19/2024
Fibrebond Corporation Expands Webster Parish, Louisiana, Operations
04/19/2024
Master Steel Expands Hardeeville, South Carolina, Operations
04/19/2024
L3Harris Technologies Expands Orange County, Virginia, Operations
04/18/2024
Republic Airways Holdings Plans Tuskegee, Alabama, Training Operations
04/18/2024
South Africa-Based Radel Plans Winston-Salem, North Carolina, Operations
04/18/2024
Most Read
-
2023's Leading Metro Locations: Hotspots of Economic Growth
Q4 2023
-
2023 Top States for Doing Business Meet the Needs of Site Selectors
Q3 2023
-
38th Annual Corporate Survey: Are Unrealized Predictions of an Economic Slump Leading Small to Mid-Size Companies to Put Off Expansion Plans?
Q1 2024
-
Manufacturing Momentum Is Building
Q1 2024
-
Making Hybrid More Human in 2024
Q1 2024
-
20th Annual Consultants Survey: Clients Prioritize Access to Skilled Labor, Responsive State & Local Government
Q1 2024
-
Public-Private Partnerships Incentivize Industrial Development
Q1 2024