Subscribe
Close
  • Free for qualified executives and consultants to industry

  • Receive quarterly issues of Area Development Magazine and special market report and directory issues

Renew

Starwood Hotels & Resorts Worldwide Will Invest $5 Million In Wichita, Kansas, Customer Contact Center

05/16/2013
Starwood Hotels & Resorts Worldwide Inc. will invest nearly $5 million to open a new Customer Contact Center in Wichita, Kansas. The new center’s associates will help Starwood guests book reservations and provide Starwood Preferred Guest member services. The hotelier said it will significantly expand the center over the next five years and hire up to 750 more employees in Wichita for a total of more than 900 new jobs.

“Taking care of our guests starts before our guests walk through our property doors, while they are with us and extends after they’ve departed,” said Mark Vondrasek, senior vice president of distribution, loyalty and partnership marketing for Starwood Hotels & Resorts. “With our guests’ needs in mind, we look for associates who are dedicated and customer-service oriented with a desire to contribute to their communities. After reviewing a number of options, Wichita was chosen as the best place to expand our North American customer service operations.”

“Starwood Hotels & Resorts is an industry leader with an innovative approach to hospitality, and I’m excited that they have chosen to expand in Kansas,” said Kansas Commerce Secretary Pat George. “It’s great for our business environment when companies such as Starwood create jobs, invest in Kansas and contribute to our state’s economic growth.”

“Starwood is a great company and will be a great addition to our community,” said Wichita Mayor Carl Brewer. “We are excited to welcome them and their sought-after jobs to Wichita.”

Article Discussion
U.S. Manufacturers Attempting to Upskill Their Workforces
Geraldine Gambale, Area Development Magazine
Developing Loyalty Among a Millennial Workforce
Geraldine Gambale, Area Development Magazine
Technological Innovation Essential to U.S. Manufacturing Growth
Geraldine Gambale, Area Development Magazine
Which Countries Have Lowest Business Costs?
Geraldine Gambale, Area Development Magazine
Ideas for Industry Innovation Ecosystems Put Into Play
Craig Giffi, Deloitte LLP
Michelle Drew Rodriguez, Deloitte Services LP
All Studies/Research/Papers

Follow Area Development

Share