GreatCall, Inc. will open a call center in Reno, Nevada, that is expected to create approximately 400 jobs during the next five years, including 75 jobs within the first six months. The Reno location will serve as a call center for the company’s mobile health and safety offerings.
The firm is a leader in wireless health and safety services for aging consumers and their families, the Economic Development Authority of Western Nevada said. Founded in 2006, the company is widely recognized as the creator of the Jitterbug, as well as, the popular 5Star Urgent Response and a suite of health and medical apps such as Urgent Care and MedCoach.
“As mobile safety and health solutions become more prevalent each year, it is critical to meet this expanding demand with highly trained emergency responders and customer care representatives,” said David Inns, President and CEO at GreatCall. “Our new facility and expanded team of experts will allow us to continue to provide the superior level of personalized service for which GreatCall is known.”
“We are thrilled to welcome GreatCall to our community,” said Mike Kazmierski, CEO of Economic Development Authority of Western Nevada. “The 400 new quality jobs they bring is one of our largest announcements over the past 10 years. More importantly, they are a high growth company in a growing, health and safety sector.”