Barclaycard, the credit card business of Barclays in the United States, will expand its customer contact facility in Wilton, Maine
to support its growing U.S. operations. The firm said it expects to add 100 new employees by year-end at the center located at 128 Weld Road, bringing the total number of colleagues to 250. Another 100 new employees are expected to be hired by the end of next year.
The center provides customer support for card members who participate in the 40 co-branded credit card partnership programs offered by the business, as well as payment products featuring the Barclaycard brand.
"This is another step in our journey to enhance our customer experience," said Patrick Wright, Chief Operating Officer for Barclaycard US. "Barclaycard is very pleased with the workforce in Franklin County. Our Maine colleagues have fantastic experience in various service industries, are quick learners and appreciate all that our company has to offer as an employer."
"We congratulate Barclaycard on its investment and expansion in western Maine," said Gov. Paul R. LePage. "The company is a solid, reputable and dynamic part of the Maine economy, and we look forward to watching them continue to grow in our state. Their success makes us even more determined to keep improving Maine's overall competitiveness so we can increase our ability to attract private investment."