Sunbird Software, a global innovator in software solutions that simplify how data centers are managed, moved into its new worldwide headquarters in Somerset, New Jersey. The company also opened a new technical service and support office in Sioux Falls, South Dakota.
"As a leading pure-play DCIM software company we continue to invest in resources to help make our DCIM customers successful in managing their data centers," said Herman Chan, President of Sunbird Software.
"Based on our experience of helping more than 850 customers deploy and gain value from DCIM we have created a new support center and support portal to make useful resources readily accessible to customers to help them quickly get to the point where they can maximize the value of their DCIM tools. Additionally, we have revamped our website to provide content to help DCIM prospects with their purchase decisions,” he added.
Managed by Sunbird's DCIM services team in South Dakota, the new Customer Support Portal offers registered customers important resources and support for every stage of their DCIM deployment. For immediate service or questions, customers have access to technical service experts through the portal's online chat tool, or by calling the center.
In addition, the Sunbird website has been enhanced to provide easier access to the tools and information needed by both those looking to understand DCIM, as well as Sunbird's customers. Live Chat with DCIM experts also is provided on the site, company officials said.