Area Development
iA, a provider of software-enabled pharmacy fulfillment solutions, plans to open the company’s global headquarters in Indianapolis, Indiana. The project is expected to create up to an additional 420 new, high-wage jobs in central Indiana by the end of 2023.

The company is making a significant investment to lease, renovate and equip the 15th floor of 8888 Keystone Crossing and plans to also maintain its national office in Johnson City, New York, where it was founded as Innovation Associates in 1974. iA, which employs 400 associates primarily in New York as well as supplementary field services staff throughout the U.S., anticipates the Indianapolis facility to be fully operational by April 2021.

“We are committed to hiring a diverse, Indiana-based team with a focus on continuing development and innovation across our suite of pharmacy fulfillment solutions,” said Marvin Richardson, iA CEO. “Indiana provides iA with a great opportunity to find top talent across pharmacy, software development and engineering. Indianapolis allows us to be closer to our customers, and we were also drawn to Indiana because of the strong Indiana economy and the tremendous support of the state of Indiana and city of Indianapolis. This is a great location for us to continue to grow and hire the top talent we need to expand iA’s commitment to being a partner to the pharmacy industry.”

The Indiana Economic Development Corporation offered Innovation Associates (dba iA) up to $8 million in conditional tax credits based on the company’s plans to create up to 440 new jobs by the end of 2023. These tax credits are performance-based, meaning the company is eligible to claim incentives once Hoosiers are hired. The city of Indianapolis supports the project at the request of Develop Indy, a business unit of the Indy Chamber.

"With a thriving tech ecosystem and history of life sciences excellence, Indiana is the perfect place for companies like iA to establish its home base," said Governor Eric J. Holcomb. "We're excited iA has chosen to grow in Indiana and create hundreds of high-wage jobs for Hoosiers."

iA offers a suite of software-enabled pharmacy fulfillment solutions including its PharmAssist Symphony software and automated modular hardware, all of which are designed to transform pharmacy and empower pharmacists to focus on patient care. The company has installed more than 1,500 pharmacy automation and software solutions around the world.