The best examples of U.S. counties using information and communications technology are showcased in the new 2011 Digital Counties Survey. This annual study by the Center and the National Association of Counties (NACo) identifies best practices and recognizes those counties with exemplary digital service to their citizens.
The first-place winners are: Palm Beach County, FL (population: 500,000 or more); Washoe County, NV (population: 250,000 to 499,999); Pueblo County, CO (population: 150,000 to 249,999); and County of Nevada, CA (population: less than 150,000).
"The Digital Counties Survey identifies the very best examples of how counties are aligning technology to support strategic priorities and create crucial operational and administrative efficiencies," said NACo Executive Director Larry E. Naake. "Especially important during these tough economic times, counties across the country are using innovative technologies to reduce county operations costs and enhance service delivery."
Survey responses indicate that counties are effectively economizing and finding innovative ways of using technology to meet the higher demand for services during the current downturn in the U.S. economy, noted Digital Communities Director Todd Sander. "Counties are consolidating and sharing services to cut down on costs and leveraging technology like virtualization to capture critical savings."