Teleperformance U.S.A., the global leader in outsourced multi-channel customer experience management, is opening a new contact center in Reno, Nevada. The company plans to hire up to 500 employees.
The new Reno center will provide a broad range of support for a major financial services company. Teleperformance will be hiring for a variety of contact center positions that include, Customer Service Representatives, Trainers, Quality Assurance Personnel, Client Management, and additional leadership positions.
“Teleperformance U.S.A. is a global leader, and we welcome them as the newest member of our community,” said Oscar Delgado, Reno City Council Member and representative of Ward 3, where the new center will be located. “Reno’s future is bright for businesses and citizens alike. As we continue to attract more businesses, we are also supporting our local economy and providing employment opportunities. Our city has much to offer, and it’s a great place for new families to arrive.”
“It is exciting to see a global company like Teleperformance which has over 27,000 employees in the U.S., choose Reno for their expansion,” said Mike Kazmierski, President/CEO of EDAWN. “They are an excellent fit for our community and their commitment to the region reinforces our developing brand as a great place for business.”