Alorica, a global leader in customer experience solutions, plans to expand its current operations in North Charleston, South Carolina. The $1.2 million investment will create more than 300 new jobs.
Located at 4275 Bridge View Drive in North Charleston, Alorica's strategic expansion will increase the company's capacity in North America to accommodate the growing demand for customer experience expertise by some of the world's biggest brands. Alorica North Charleston services a variety of brands in the retail, healthcare and energy and utilities industries. The company also has two facilities in Simpsonville, South Carolina. Alorica's expansion is expected to be completed by the end of 2020.
"We're thrilled to be doing more for the community we've called home for 15 years. From creating more jobs to finding more ways to serve the people of North Charleston, we look forward to continuing to fulfill our vision of making lives better, one interaction at a time,” said Alorica North Charleston Site Director Becky Crocco.
"The expansion of Alorica's operations in Charleston County signals yet another vote of confidence by this great company for the local workforce and strong business environment in South Carolina. Congratulations to Alorica, and we look forward to the company's continued success,” said Secretary of Commerce Bobby Hitt.
"We thank Alorica for its decision to expand and reinvest in Charleston County. We have had a longstanding relationship with the company, and our Business Concierge team will continue to support the growth of our valuable corporate neighbor,” Charleston County Economic Development Executive Director Steve Dykes added.