A company that provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services, Hinduja Global Solutions Limited recently opened its second center at Gran Vista, El Paso, Texas.
Kathy Hamburger, President, HGS USA said, "It gives me great satisfaction to announce this new site that will further add to our already existing operations at El Paso. As HGS grows in El Paso, our veterans and military spouse training program is a critical part of our success. This new center will allow us to not only serve our clients better, it will also create employment opportunities for thousands in the city. With this center we also reinforce our pledge to serve those who have served us tirelessly by protecting our nation. By continuing to hire veterans, we know that we are gaining skilled professionals who won't give up easily."
According to the firm, its new center “is a renewed commitment from HGS to the prestigious brands it has served from the El Paso community for more than a decade, as well as a commitment to the military community at Fort Bliss, one of the largest military installations in United States. Currently one out of every two jobs HGS fills in El Paso's latest center is being taken by a military veteran, an active reservist or a military spouse.”
El Paso has been one of the key facilities that has contributed to the growth of HGS as a global player in the contact center space, the company said. In the next two years, HGS's goal is to nearly double the number of jobs at the 60,000 square foot center, including entry-level positions as well as management, training, and other support leadership roles. The center, which already includes 450 associates, could eventually create up to 1,500 jobs in the region.