ID.me, the secure digital identity network, opened its new operations complex in Tampa, Florida. The new location will enable the company to expand its member support team with the hire of 500+ employees by the end of 2021.
The company said its expansion into Florida tracks with the company’s explosive growth due to the digital migration of many critical services during the pandemic. These services, like accessing government benefits or healthcare records, require a trusted identity to ensure individuals are who they say they are and to combat fraud.
“The ID.me team has an audacious mission to help people live better lives. We’re excited to expand our culture of service,” said Blake Hall, CEO and founder of ID.me. “The Tampa area has a great talent pool to help us deliver amazing member experiences and support our ‘No Identity Left Behind’ initiative. We believe that all people should have control of their digital identity, and by hiring more member support agents, we can provide even greater access and inclusion through our video chat verification process.”
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has more than 41 million members with over 70,000 new subscribers joining daily, as well as partnerships with 26 states, multiple federal agencies, and over 400 name brand retailers.
“As someone who has served in the U.S. Marine Corps and has roots in the Tampa Bay area, I am thrilled that a veteran-led company like ID.me will be bringing jobs to Tampa,” said Florida Secretary of Commerce Jamal Sowell. “As ID.me’s second home, Tampa and its talented workforce will have an open door to exciting opportunities.”