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Petal Chooses Chesterfield County, Virginia, for Operations Hub

05/14/2019
Petal, a credit card company, will make an investment of over $300,000 to establish a new service and operations center in Chesterfield County, Virginia. The project is expected to create more than 80 new jobs over the next three years.

“We’re excited to open a world-class operations center in partnership with Governor Northam and the state of Virginia,” said Jason Gross, Petal’s CEO & Co-Founder. “People don’t normally associate credit cards with a high-quality customer experience, and that’s one more way we plan to reinvent credit. We look forward to having smart, ambitious people in the Richmond area join our team to make our mission of honest, simple and accessible credit a reality.”

“The new operations center will become the operational hub for Petal’s experience execution team, specifically, the team focused on customer support, credit application processing, collections, and fraud,” said Tom Greco, Vice President, Customer Operations, who will be leading Petal’s Richmond office. “We are excited to take advantage of Richmond’s abundant talent market and the wealth of banking experience in the area.”

The Virginia Economic Development Partnership worked with Chesterfield County to secure the project for Virginia. VEDP will support Petal’s job creation through the Virginia Jobs Investment Program.

“Major business services companies from around the world continue to choose Virginia for its low operating costs and skilled workforce, and we are thrilled to welcome Petal to the Greater Richmond Region’s corporate roster,” said Secretary of Commerce and Trade Brian Ball. “The new operations center in Chesterfield County will serve as the voice of the company’s new and nontraditional financial product, which aims to make credit safer and more accessible. We remain committed to partnering with dynamic startups as they seek growth and opportunity in Virginia, and are confident that Petal will thrive in its new location.”

“Petal is an innovative startup with a truly unique business model, and we are delighted that this growing company has chosen Chesterfield County as the site of its new state-of-the-art operations center,”said Governor Ralph Northam. “With its proximity to nearly 30 higher education institutions, this region will train and supply the next generation of skilled professionals, ensuring the company has access to a wealth of top talent for years to come. We welcome Petal to Virginia, and look forward to their success in Chesterfield County.”

Petal’s Chesterfield County office will act as its service and operations center, serving a critical role as Petal’s front line to the many customers who are looking to build credit responsibly.

Employees will manage Petal’s customer support, credit operations and operational quality assurance functions, serving as the company’s voice with customers. Petal is now actively hiring in the Richmond area.

According to state officials, to date Petal has raised more than $80 million in equity and debt financing from venture capitalists, financial institutions, and investment banks. This funding will help fuel Petal’s expansion in Chesterfield County.

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