Area Development
TELUS International, a customer experience innovator that designs, builds and delivers digital solutions for global brands, plans to establish operations in North Charleston, South Carolina. The $3.4 million project is expected to create roughly 1,200 new jobs by 2022.

Located at 3450 Ingleside Boulevard in North Charleston, TELUS' new facility will increase the company’s operating capacity to meet growing customer demand.

“We are thrilled to be expanding into North Charleston and tapping into the region’s attractive talent pool to support our company’s continued growth, as well as becoming more actively involved in the months and years ahead in community giving and volunteer initiatives to contribute to the health and well-being of the region’s citizens,” TELUS International Chief Operating Officer Chuck Koskovich said.

The Coordinating Council for Economic Development has approved job development credits as an incentive related to the project.

“Today, we congratulate TELUS International on the announcement of their first South Carolina operations. This $3.4 million initial investment and the creation of more than 1,200 new jobs represent a tremendous win for Charleston County and South Carolina,” said Secretary of Commerce Harry M. Lightsey III.

TELUS International provides multilingual digital customer experience and digital IT solutions to clients all over the world. The company has over 56,000 team members, operates in more than 25 countries and partners with brands across high-growth industry verticals, including: technology and games; communications and media; eCommerce and fintech; healthcare and travel; and hospitality. In the United States, The company also has operations in Folsom, California and Las Vegas, Nevada.

"Our three-county region is a globally competitive destination for business, talent and entrepreneurs. TELUS International selected Charleston for its competitive advantages and business-friendly environment. This international company will be an important part of our market's growing global economy and IT community, and we look forward to its continued success,” Charleston Regional Development Alliance Board Chair Mike Fuller added.