Air Canada opened its new $60 million, 75,000 square foot, global Operations Centre in Brampton, Ontario, where 400 employees will oversee airline operations. The carrier said its newly designed control center is expected to significantly improve its operational capabilities.
"Air Canada is already recognized as one of the world's best airlines and our new, leading-edge OC will further strengthen our position. This new mission control centre incorporates the latest in technological and other design elements. Further, we can expect important efficiencies with teams from all areas of the operation including Operations Control, Flight Dispatch, Airports, Revenue Management, Maintenance, Crew Scheduling, Cargo, Air Canada rouge and Customer Journey Management working under one roof to get our customers to their destinations safely, on-time and comfortably," said Calin Rovinescu, President and Chief Executive Officer.
"The opening of this centre is another step in our ongoing transformation as reflected in our accumulation of international awards and honours, such as being designated the only Four-Star network carrier in North America and the Best Airline in North America,” he added.
It is expected its new nerve center will be fully operational during the first quarter of next year. Air Canada maintains corporate headquarters in Montreal , Quebec where it employs more than 5,000 people. It is Canada's largest domestic and international airline serving more than 175 destinations on five continents. Air Canada provides scheduled passenger service directly to 60 Canadian cities, 53 destinations in the United States and 67 cities in Europe , the Middle East , Asia, Australia , the Caribbean, Mexico and South America.