Area Development
QSR Automations Inc., a technology developer for the restaurant and hospitality industries, opened its new global headquarters and tech campus in Louisville, Kentucky. The roughly $10 million investment is expected to create 30 new jobs and relocate 130 employees previously based across multiple facilities.

The new 37,000-square-foot operation located on more than 8 acres along Buddeke Drive completes the company’s move from a 12,000-square-foot facility in the Eastpoint Business Center. In 2019, the company completed work on a 20,000-square-foot technology center on the new campus to assemble computer components for its kitchen management systems. The project consolidates QSR Automations’ headquarters operations to one location.

“In the last 25 years, QSR Automations has seen tremendous growth, not only within our company but also as we have claimed our position as the leader in restaurant technology,” said Angela Leet, CEO of QSR Automations. “Opening this facility marks a critical milestone for our company’s history, but also our future as we continue creating smart solutions and adaptable technology for restaurant operators, employees and dining guests.”

To encourage investment and job growth in the community, the Kentucky Economic Development Finance Authority (KEDFA) in October 2014 approved QSR Automations for up to $250,000 in tax incentives through the Kentucky Enterprise Initiative Act (KEIA). KEIA allows approved companies to recoup Kentucky sales and use tax on construction costs, building fixtures, equipment used in research and development and electronic processing.

“Food, beverage and agritech-related companies have been locating and expanding in Kentucky at an impressive rate,” Governor Andy Beshear said. “I want to congratulate QSR Automations on the opening of this headquarters expansion and relocation. The company is helping move the restaurant and hospitality industries forward and creating quality job opportunities for Kentuckians in the process.”

In addition, QSR Automations can receive resources from Kentucky workforce service providers. Companies can receive no-cost recruitment and job placement services, reduced-cost customized training and job training incentives.

“Louisville’s strong reputation as a national leader for food and beverage headquarters and technology innovation makes Louisville the ideal place for QSR Automations to grow and service its clients nationwide,” said Louisville Mayor Greg Fischer. “We have built an ecosystem of businesses that benefit from and strengthen the industry, ensuring that everything food and beverage companies need to succeed is here. QSR Automations remains a valuable part of that ecosystem by providing technology solutions to food service businesses. We are excited to celebrate their expansion!”

The new global headquarters accommodates continued development of the company’s ConnectSmart kitchen display systems for customers that include major restaurant chains such as KFC, Olive Garden, Longhorn Steakhouse, Chili’s, Cheesecake Factory, Red Lobster, Cracker Barrel and Outback Steakhouse.