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Google to Locate U.S. Customer Service Center in Southaven, Mississippi

07/13/2020
Google will open its first U.S. Google Operations Center in a 60,000 square foot facility at 5665 Airways Boulevard in Southaven, Mississippi.

The company will make a $26 million investment in its new facility and expects to initially hire 100 customer service and operations support associates, with plans to eventually expand to 350, according to Southaven Mayor Darren Musselwhite. The city provides tax incentives for developments over $25 million that take place in its Metro District.

“This Google Operations Center represents a critical investment for the company and we look forward to being an active member of the local community for years to come,” said Troy Dickerson, Vice President of Google Operations Center. “The new site will give us the opportunity to hire amazing local talent and we are confident that the Southaven community will be a great home for our Operations Center.”

“When we were thinking through where we could and would want to put our first U.S. based operations center a few things came to mind. The most important being access to great local talent, a welcoming community, and availability of land, to be quite frank. We need to build the thing, Mississippi, and Southaven specifically, fit the bill," a Google spokesperson said.

“Google is a titan in the global economy and we are honored to have their first-class operation in our city,” said Mayor Musselwhite. “I’m honored and excited that Google has chosen to open their new operations in Mississippi! This is a true testament to our skilled workforce and the increasing economic strength of our great state. Look forward to growing this partnership and creating opportunities for success for years to come.”

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