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Area Development - Site Selection, Facility Planning and Workforce Development

BuildOps Plans Raleigh, North Carolina, Operations

06/30/2025
BuildOps, Inc., a company offering a software platform for commercial trade contractors, plans to establish operations in Raleigh, North Carolina. The $771,200 project is expected to create 291 jobs.

“We’re thrilled to establish our newest operations hub in Raleigh, a city known for its exceptional talent pool, innovation-driven ecosystem, and strong commitment to business growth,” said Alok Chanani, Co-Founder and CEO for BuildOps. “This expansion is an important step in our ongoing mission to revolutionize the commercial trade industry, and we look forward to becoming an integral part of the thriving Raleigh community.”

The project is being supported, in part, by a Job Development Investment Grant (JDIG) approved by the state’s Economic Investment Committee. Over the course of the 12-year term of this grant, the project is estimated to grow the state’s economy by more than $701.7 million. Using a formula that takes into account the new tax revenues generated by the new jobs, the JDIG agreement authorizes the potential reimbursement to the company of up to $1,839,000, spread over 12 years. State payments only occur following performance verification by the departments of Commerce and Revenue that the company has met its incremental job creation targets.

The project's projected return on investment of public dollars is 78 percent, meaning for every dollar of potential cost, the state receives $1.78 in state revenue. JDIG projects result in positive net tax revenue to the state treasury, even after taking into consideration the grant’s reimbursement payments to a given company.

“North Carolina’s tech sector has grown by 25% since 2018, outpacing the national average,” noted Commerce Secretary Lee Lilley. “The state’s strong concentration of IT professionals has fostered an environment that attracts companies like BuildOps seeking the specialized, talented workforce North Carolina provides.”

Because BuildOps chose a location in Wake County, classified by the state’s economic tier system as Tier 3, the company’s JDIG agreement also calls for moving $613,000 into the state’s Industrial Development Fund – Utility Account. The Utility Account helps rural communities finance necessary infrastructure upgrades to attract future business. Even when new jobs are created in a Tier 3 county such as Wake, the new tax revenue generated through JDIG grants helps more economically challenged communities elsewhere in the state.

“Three hundred tech jobs coming to downtown Raleigh is extremely exciting — not only for the company but our community,” added Kyle Touchstone, the director of Raleigh Economic Development. “It means our quality of life, all the investments we’re putting into it, our talent pipeline, all those things continue to add up to make this a great place for business.”

Partnering with the North Carolina Department of Commerce and the Economic Development Partnership of N.C. (EDPNC) on the project were the North Carolina General Assembly, the North Carolina Community College System, N.C. Commerce’s Division of Workforce Solutions, N.C. State University, Capital Area Workforce Development Board, Wake Technical Community College, the City of Raleigh, and Raleigh Economic Development and Wake County Economic Development, programs of the Greater Raleigh Chamber.

BuildOps has developed a software-as-a-service platform built specifically to serve commercial trade contractors, providing project management, service, dispatching, and invoicing solutions. The company’s customers include HVAC, plumbing, mechanical and electrical contractors, among others.

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