Oscar Expands to Tempe, Arizona, Operations Center
This new contract, in EverWest Real Estate Investors’ adaptive reuse project, will double Oscar’s total footprint at The Circuit to 139,000 square feet, and the additional space will enable Oscar’s creation of 400 new jobs in Tempe by 2020. Oscar plans to move into the new space in the summer of 2019.
According to the Arizona Commerce Authority, the expansion comes just two years after Oscar moved its member services team from New York City to The Circuit in June 2016. Since then, Oscar’s member services team, known as the Concierge Team, has become a core component of Oscar’s promise for a simple, easy, more member-focused health care experience. Every Oscar member is paired with a team of care guides and nurse practitioners who help members navigate the health care system’s complex processes, from finding the right, local doctor to understanding a recent claim.
“Oscar’s Concierge Team in Tempe is crucial to our vision for a more member-focused health care experience, and we are thrilled to be investing more in Arizona as our membership grows,” said Mario Schlosser, CEO & Co-Founder of Oscar. “I’m proud of the office culture we’re building at The Circuit, driven by talented employees with a clear passion for providing exceptional support to our members, and we are all looking forward to bringing Oscar’s health plans to Maricopa County residents for the first time in 2019.”
Tempe’s strong convergence of customer service and health care workers drove Oscar’s decision to build its Concierge team in the city, where the company knew it would have immediate access to a sophisticated, experienced workforce that would thrive in a complex industry, ACA officials said.
“Our city strives to provide high quality jobs to our residents, and Oscar is bringing them. We are proud that Tempe’s smart, dedicated workforce is part of Oscar’s fast growth and national success, and we appreciate the investment that Oscar is making in our community,” said Tempe Mayor Mark Mitchell.
“Not only does the Oscar Health expansion create new job opportunities for our citizens, it offers the residents of Maricopa County a new option for health care coverage,” said Arizona Governor Doug Ducey. “Oscar, with its focus on providing innovative solutions to help improve lives and its commitment to building a strong workplace culture, is a company we’re proud to see grow here in Arizona.”
“We could not be more pleased that Oscar Health has had great success in Arizona since its decision to locate here in 2016,” said Sandra Watson, President & CEO of the Arizona Commerce Authority. “Our state’s skilled talent is consistently a top factor in attracting companies like Oscar seeking to scale their operations and provide unparalleled service to their customers. We thank Oscar for continuing to invest in Arizona and congratulate them on their growth.”
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