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Area Development - Site Selection, Facility Planning and Workforce Development

British-Based Moneypenny To Establish U.S. Operations Center In South Carolina

02/25/2015
British-Based Moneypenny, a market-leading telephone answering service, is establishing its first U.S. operations in North Charleston, South Carolina. The $760,000 investment is expected to result in approximately 40 new jobs in Charleston County by the end of 2016, with long-term plans to employ approximately 400 workers at the facility within the next five years.

“Charleston and South Carolina tick our boxes on every level. Our business is all about delivering a highly personalized service so the renowned southern hospitality and friendly people of the region completely reflect what we are setting out to achieve. Connectivity is vital for a business like ours, as well as great people who we look forward to working with; and coupled with the strong signs of economic development all around us in Charleston, we are confident we have chosen a very special place to be, “Moneypenny Managing Director Glenn Jackson explained.

“We very much appreciate the support we have received from the Regional Development Alliance in helping us reach this point and to everyone we have met so far for making us feel so welcome. We already have a fabulous office, great staff and lots of clients who are starting to use our service,” he added.

Founded in 2000 and headquartered in Wrexham, United Kingdom, Moneypenny has grown into the United Kingdom’s market-leading telephone answering service. The company serves firms of all shapes and sizes – from sole proprietors to multinational corporations. Annually, Moneypenny handles more than nine million calls for approximately 7,000 businesses.

Located on Faber Place Drive in North Charleston, South Carolina, Moneypenny’s Charleston County operations will allow the company to meet the demand of existing clients with bases in the U.S., as well as demand from U.S. firms. Currently, Moneypenny employs five full-time employees in North Charleston. The staff is expected to increase to 20 employees by the end of 2015 and 40 employees by the end of 2016. The company’s long-term goal is to employ approximately 400 workers at the facility within the next five years.

“The fact that Moneypenny chose South Carolina as the place to build their first United States facility truly is a testament to our world class workforce and the reputation we have built as a top destination for international businesses. We welcome Moneypenny to the South Carolina family, and look forward to watching them grow and succeed in Charleston County for many years to come, said Governor Nikki Haley.

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