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Area Development - Site Selection, Facility Planning and Workforce Development

I2c Plans Operations Center in Omaha, Nebraska

03/14/2018
i2c, a global provider of smarter payments and integrated commerce solutions, plans to open a new operations center in Omaha, Nebraska.

Due to be operational in the second quarter of 2018, the Omaha center will be used to expand the company's account management, operations, and client services divisions and will also house a Network Operations Center. The Omaha center is the second major operations center in North America, following the opening of a center in Montréal, Canada in 2016.

With the new center, i2c is building out its operations and service infrastructure with additional IT, account management, operations, and contact center employees. The company said it will be creating over 300 new positions within the Omaha operation center's first year, with plans to add more in ensuing years. The Omaha operations center represents a $30 million financial commitment over 4 years.

"i2c's value proposition is resonating with large financial institutions globally. We have a robust growth trajectory, and our new operations center in Omaha will support our growing business," said Amir Wain, i2c's Founder & CEO. "Our customers' success is our number one priority, and this expansion underscores our commitment as we continue on our path to $1 billion in revenue."

"With an already robust banking and financial industry presence, Omaha has also established itself as a prime location for expanding technology companies, whether coming from Silicon Valley or in the form of successful local startups. This mutually-beneficial investment by i2c stands to strengthen Nebraska's reputation as a Silicon Prairie hub for the financial technology sector," said Nebraska Governor Pete Ricketts.

Industry veteran Peg Johnson, i2c's Executive Vice President of Global Client success, will oversee management of the new center. Ms. Johnson commented, "Our investment in Omaha and the new operations center will enable us to scale all parts of our business in an ideal geographical location with a concentrated, highly-qualified financial services talent pool."

"We are delighted to see a technology and payments leader choose Omaha for its operations and support center, and thank the Greater Omaha Chamber for collaborating with i2c to bring this project to our region" said Omaha Mayor Jean Stothert. "Payments and FinTech are vibrant and dynamic industries, and our community is honored to play a substantial role in i2c's continued growth."

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