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Area Development - Site Selection, Facility Planning and Workforce Development

APAC Customer Services Expands North Charleston, South Carolina, Workforce

10/23/2014
A leader in global customer care outsourcing solutions, APAC Customer Services is adding 200 associates at its existing operations center in North Charleston, South Carolina.

APAC delivers tailored solutions to leading companies in many industries, including communications, education, financial services, government, healthcare, insurance, retail, technology, transportation and logistics, travel and hospitality and utilities. Founded in 1973, APAC Customer Services, Inc. is a subsidiary of Expert Global Solutions, Inc. Headquartered in Illinois, APAC operates its North Charleston facility, located at 4275 Bridge View Drive, along with EGS subsidiary NCO Financial Systems, Inc.

According to the firm the 200 new jobs created by this expansion are full-time positions that will work to support a major healthcare client. The positions will include both team leader and back-office customer care roles.

To screen and train future employees, APAC is working with readySC, an initiative that partners South Carolina’s technical college system with employers to develop training curricula tailored to meet a company’s specific needs.

“It’s exciting to see APAC increase its investment here in such a significant way. I’m also pleased to be collaborating with readySC, SC Works and Charleston County, SC to bring these new jobs to our community. For individuals currently seeking employment, this is an excellent chance to learn more about APAC and what we have to offer, including competitive wages and a healthy work/life balance. These are great career opportunities, and I encourage everyone interested to apply today,” said Janice Cute, Site Director of APAC Customer Services’ North Charleston location.

“It is always exciting to see a business operating in South Carolina have this kind of success, and we couldn’t be more proud to congratulate APAC Customer Services on their North Charleston expansion and the addition of 200 new jobs. These jobs and this investment will mean a lot to this local community and to the state as a whole. This is another win for Team South Carolina,” Governor Nikki Haley said.

“APAC Customer Services’ decision to bring 200 new jobs to its North Charleston facility is the result of careful collaboration between the company and a host of entities working in concert to move forward job development in our region. Efforts by Charleston County Economic Development team, readySC and SC Works, coupled with the business friendly environment of North Charleston, continue to be a beneficial force for company expansions and attractions. I thank APAC, and its parent company EGS, for a commitment to offer these additional jobs within our community and their long-standing confidence in our top quality workforce, said North Charleston Mayor Keith Summey.

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