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Area Development - Site Selection, Facility Planning and Workforce Development

Mercedes-Benz USA Opens 1.1 Million Square foot Operations Center In Long Beach, California

11/17/2015
Mercedes-Benz USA opened its new 1.1 million square-foot west coast operations hub in Long Beach, California.

Consisting of two buildings totaling 1,091,754 sq. ft. on a 52.2 acre lot, is the home of MBUSA's Vehicle Preparation Center, Western Region Sales Operations and Mercedes-Benz Academy Offices. The historic location opened in 1941 as home to the Douglas Aircraft Company and later served as the Boeing 717 aircraft manufacturing facility until closing in 2006. The facility is located across the street from the Long Beach Airport in a mixed-use development known as Pacific Pointe at Douglas Park.

"This is a monumental year for MBUSA. From the move of our headquarters to Atlanta, to launching exciting new vehicles like the Mercedes-AMG GT S and racing towards another record sales year – the future has never looked better for Mercedes-Benz," said Stephen Cannon, President/CEO of MBUSA. "This new facility is proof of our commitment to look at every facet of our business - from people, process to bricks and mortar- and maintain a laser focus on delivering a world-class experience for our customers."

"We are excited to welcome Mercedes Benz to Long Beach, and especially grateful that they've chosen this historic site," said Robert Garcia, Mayor of Long Beach. "The stellar reputation of Mercedes and their commitment to quality are a perfect fit for Douglas Park and a great addition to the Long Beach economy."

The new facility will include a Vehicle Preparation Center responsible for ensuring Mercedes-Benz vehicles are ready to deliver once they arrive in the United States. Distribution tasks include receiving vehicles from vessels, inventory management for the U.S. market, port of entry services, shipping and wholesaling of vehicles. Quality tasks include vehicle inspection and factory quality checks. MBUSA operates three Vehicle Preparation Centers located in Baltimore, Maryland, Brunswick, Georgia, and Long Beach.

It will also include a Mercedes-Benz Academy that provides training to dealership and MBUSA employees. Mercedes-Benz Academy conducts instructor-led training, eLearning, virtual classrooms, peer-to-peer training, and mobile learning to ensure that customer-facing personnel have the information and ability to deliver to the highest professional service. MBUSA operates Mercedes-Benz Academy Centers in Houston, Texas, Itasca, Illinois, Jacksonville, Florida, and Montvale, New Jersey.

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