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Area Development - Site Selection, Facility Planning and Workforce Development

Select Comfort Dedicates Jefferson Parish, Louisiana Support Center

10/04/2017
Select Comfort dedicated the company’s new technical support contact center in the Elmwood area of Jefferson Parish, Louisiana. The new support center occupies 28,000 square feet at an office building in the Elmwood business corridor near New Orleans, located at 1333 South Clearview Parkway.

At the new contact center, employees are providing sales and support services for customers of the company’s Sleep Number beds and products. The project will create 225 new jobs.

“In conjunction with our Minneapolis office, our new Sleep Number New Orleans Relationship Center supports the growth of our company, enabling us to continue to provide excellent service to our customers,” said Chief Strategy and Customer Relationship Officer Melissa Barra. “New Orleans is the perfect fit for our second location, with its warm service culture and strong partnership from the state and local government.”

Louisiana Economic Development offered Select Comfort a competitive incentive package that includes a flexible, performance-based grant of up to $800,000 to reimburse the company for lease assistance, infrastructure costs and relocation expenses. The company also is expected to utilize the state’s Quality Jobs Program. Louisiana won the Select Comfort project in competition with other states. Sleep Number also received the comprehensive solutions of LED FastStart, the state’s workforce training program.

Governor John Bel Edwards said, “Select Comfort produces some of the best-known brands in the industry, and I am confident that the company will have tremendous success in identifying excellent talent to support their center. Select Comfort’s selection of Louisiana for its new contact center is a testament to the high-quality talent in our state, and I congratulate the entire Select Comfort team on launching this new chapter.”

Parish President Mike Yenni said, "We are proud of Jefferson Parish’s robust business climate, quality workforce and unique assets, such as the thriving Elmwood corridor which has become Select Comfort’s new home. These many qualities set Jefferson Parish apart and make us a desirable destination in which to do business. We look forward to supporting Select Comfort as they continue to create quality job opportunities for our residents.”

“Jefferson Parish will benefit greatly from these new employment opportunities,” said JEDCO President & CEO Jerry Bologna. “The collaborative effort of state, regional and local organizations solidified this major economic development win for Jefferson Parish. The JEDCO team is proud of the role it played to enhance the region’s business climate through the attraction of this national brand. We look forward to supporting Select Comfort’s aggressive hiring plan and creating a long-term relationship that will capture the company’s future growth in our area.”

“On behalf of our entire region, I am pleased to welcome this publicly traded company as the newest member of the Jefferson Parish business community,” said Greater New Orleans Inc. President & CEO Michael Hecht. “We are honored to have been part of a unified team of organizations, which worked with Select Comfort leadership to choose Elmwood as the right location for this center. This is a great recognition of our business climate and the caliber of work performed by the men and women of this region.”

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