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Sedgwick Claims Management Services Expands Operations In Memphis, Tennessee

Sedgwick Claims Management Services, the technology-enabled risk and benefits solutions management company, will expand its corporate headquarters in Memphis, Tennessee. Sedgwick will invest $34 million and create 150 new high-quality jobs in Shelby County.

“Sedgwick is proud of our position as the recognized industry leader in technology-enabled risk and benefits solutions,” Dave North, Sedgwick President & CEO, said. “The foundation of Sedgwick’s approach to claims management is a customer-driven, state-of-the-art information management and delivery system. We listen to our clients, learn what they need, and work to meet and exceed their expectations. We are constantly looking to the future and what we can do to maintain excellence, not only today, but also tomorrow."

“With 100 percent approval of all state and local incentives, we would have the resources to grow our Memphis-area workforce and secure office space that would foster our colleagues’ spirit of collaboration and innovation. This, in turn, would help us reach our goal of enhancing our ability to deliver excellence to our clients and our community,” he added.

With this expansion, Sedgwick will consolidate its headquarters into a single campus in Shelby County and locate R&D functions at the site. Sedgwick has made an investment in an innovation lab focused on developing technology for next-generation claims management models centered on the needs of the client and the claimant. By redesigning the claims management process, the company would not only improve the client and claimant experience, but also give its colleagues a more meaningful work experience.

“Sedgwick has been a valued member of the Memphis community for many years, and when a company like this chooses to expand in our state, it shows how focused Tennessee is on making sure existing businesses have room to grow and excel,” Governor Bill Haslam said. “I thank Sedgwick for bringing us one step closer to our goal of making Tennessee the No. 1 location in the Southeast for high quality jobs.”

Tennessee Department of Economic and Community Development COO Ted Townsend said, “The 150 jobs that Sedgwick will create will stem from a technology and product development initiative. The Brookings Institution ranked Tennessee No. 1 among U.S. states for advanced industry job growth, and we appreciate Sedgwick for creating even more advanced industry jobs for Memphis and Tennessee.”

“One of the Chamber's priorities is recruiting corporate and back office jobs to our community, and we're excited to see another big win with Sedgwick corporate headquarters due to our friendly business environment,” Mark Herbison, Greater Memphis Chamber Senior Vice President of Economic Development, said.

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