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Amazon Opens $20 Million Customer Service Facility In Winchester, Kentucky

Amazon opened its new $20 million, 80,000-square-foot, customer service facility in the Winchester, Kentucky, Industrial Park, where it plans to create more than 550 full time jobs.

The firm’s presence in Kentucky includes fulfillment centers in Lexington, Campbellsville, Louisville and Hebron. The Winchester facility is Amazon’s first customer service center in Kentucky. The multi-million dollar investment in Winchester will help Amazon provide customer service and technical support.

“We have found tremendous talent in abundance in Winchester and we’re so proud to be a part of the community,” said Alex Krueger, Amazon’s Winchester site leader. “We’re glad to bring jobs and investment to the great Commonwealth of Kentucky.”

“This is a tremendous day for Kentucky and for Winchester,” said Gov. Steve Beshear. “We’re happy to see Amazon continue to expand its footprint here in the Commonwealth, growing 550 full-time jobs and hundreds of seasonal jobs at the new customer service center in Winchester.”

As an incentive, to encourage the investment and job creation in Winchester, the Kentucky Economic Development Finance Authority preliminarily approved the company for tax incentives through the Kentucky Business Investment program.

“When describing this project, the word ‘exciting’ is an understatement,” said Winchester Mayor Ed Burtner. “We have already seen the impact of having Amazon in our community in the short amount of time they have occupied their temporary space. To have them in their permanent home today will ensure hundreds more jobs, apartments rented, homes purchased and everything else that goes along with putting nearly 600 people to work.”

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