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Area Development - Site Selection, Facility Planning and Workforce Development

Sutherland Global Services Invests $2.9 Million On BPO Operations Center in Louisiana

03/15/2012
Sutherland Global Services, a business process outsourcing firm offering integrated office support covering the entire business and customer lifecycle, will invest $2.9 million on a 40,000-square-foot facility that will provide an estimated 600 jobs in Alexandria, Louisiana.

With headquarters in Rochester, N.Y., "Alexandria is Sutherland's ninth U.S.-located operational facility and reflects our continuing commitment to create jobs in the U.S.," stated Dilip Vellodi, Chairman and CEO of Sutherland Global Services. "The combination of the availability of the right skill-sets, high-quality infrastructure and proactive state and city government policies made Louisiana an ideal choice and a worthy addition to Sutherland's world-class global delivery infrastructure and network."

Gov. Bobby Jindal said, "When a previous company shut down here a little over a year ago, we immediately began working with local and regional partners to bring back a bigger, stronger, more technologically proficient partner to bring more and better jobs to this growing region. Our work has paid off. Sutherland chose Louisiana because of our strong business climate, unparalleled quality of life, and workforce. The company is a pioneer and leader in the global Business Process Outsourcing industry and their selection of Alexandria is a huge win for our state." The new jobs will pay an average salary of $27,000, plus benefits.

Sutherland Global is expected to utilize Louisiana's Enterprise Zone tax credits for the project along with other incentives provided by state economic development.

Alexandria Mayor Jacques Roy said. "The Sutherland Global partnership with the city looks to be a great fit, creating more private sector jobs with better pay and benefits and importantly more diversity in clientele. This diversity hopefully guarantees a long and fruitful partnership. These jobs were needed and we welcome Sutherland to our community and thank LED for its expert assistance."

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