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Charter Communications Expands El Paso, Texas, Operations Center

04/20/2020
Charter Communications Inc. is expanding its Spectrum sales operation center with the creation of more than 350 jobs in El Paso, Texas.

The El Paso sales operation center and its jobs are made possible by a $2.3 million investment by Charter, along with incentives and additional support provided by The Borderplex Alliance, The City of El Paso and El Paso County.

Spectrum reported it is seeking inbound sales professionals at its recently completed sales operation center in El Paso, where highly trained staff will assist new customers from across the country in choosing the internet, video, mobile and voice, services that best fit their needs.

“The workforce, business climate and overall environment in El Paso are a perfect fit for expanding our sales operation center,” said Joe Pena, Spectrum Vice President of Inbound Sales. “As we continue to grow, we are grateful for such a supportive partnership with The Borderplex Alliance, City of El Paso and El Paso County.”

The new employees will join more than 500 Spectrum personnel who already call El Paso home. More than 330 Spectrum employees work at an existing customer service center, while about 200 are part of the field operations team that directly serve El Paso-area customers.

El Paso Mayor Dee Margo said, “Jobs are more important than ever. Charter's decision to expand operations in El Paso is further evidence our community is resilient, prospering and on the right track. Together, along with our partners at the Borderplex Alliance and County of El Paso, we are moving this region forward.”

“This marks another step in the county's efforts to serve as a strong partner in our region's development, aiming to define and establish standards, while creating a path to long-term economic growth,” said Ricardo A. Samaniego, El Paso County Judge. “The company’s decision to expand its operations in El Paso through increased jobs and investment demonstrates its belief that the county stands ready to step up and support their continued growth in our community.”

Jon Barela, CEO of The Borderplex Alliance, added, “This announcement is a ray of hope during a difficult time. We are thrilled that Charter Communications has chosen our region and optimistic this is the start of an even more prosperous relationship with our community.”

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