Comcast Plans Bilingual Customer Support Center In Albuquerque, New Mexico
10/28/2014
Employees at the new call center will provide support for Comcast residential products and services, handling calls primarily from Spanish-speaking customers across the country, as well as calls in English.
"This new facility represents our latest investment in the tools, technologies and people that will help improve our customers' experiences with us,'' said Chris Dunkeson, Area Vice President for Comcast in New Mexico. "When our customers reach this call center, they will be connected with agents who are best equipped to help with their specific needs."
"Comcast is a strong economic partner in New Mexico, with programs like Comcast Internet Essentials to provide low-cost Internet access to New Mexico children so they can do their homework," said Governor Susana Martinez. "And now they are doubling their presence in New Mexico and creating 450 new and well-paying jobs in Albuquerque.
"We applaud Comcast for locating this facility in Albuquerque. Our community boasts of a qualified and culturally diverse workforce which is one of our great strengths as a city,'' said Mayor Richard J. Berry. "This announcement reinforces what we've known all along that Albuquerque is a great place to do business, and Comcast's presence here will help us underscore that message."
Most Read
-
-
Trends in Office and Industrial Parks
Q4 2020
-
34th Annual Corporate Survey & the 16th Annual Consultants Survey
Q1 2020
-
“Made in America” Executive Order to Affect International Companies and FDI
Q1 2021
-
2020 Gold & Silver Shovel Awards Recognize State and Local Economic Development Efforts
Q2 2020
-
Another Look at Rural Economies
Q4 2020
-
Pandemic Fuels Data Center Growth
Q1 2021