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Area Development - Site Selection, Facility Planning and Workforce Development

Kohl’s Plans $54.9 Million Customer Service Center In Dallas Texas, Creating 1,500 Jobs

06/14/2013
Kohl's Department Stores, will invest $54.9 million to establish its customer service operations center in Dallas, Texas, with a commitment to create 144 jobs and anticipation of hiring more than 1,500 at the facility.

As an incentive, Gov. Rick Perry said the state will invest $864,000 through its Texas Enterprise Fund. Execution of the state's agreement is contingent upon finalization of the local incentive offer as required by program criteria.

"Kohl's decision to continue expanding in Texas is proof positive our healthy economy continues to create opportunities for Texans and employers," Gov. Perry said. "From our low taxes to smart regulations, fair courts and abundance of skilled workers, Texas remains the best state in the nation to live, work, raise a family and own a business."

Kohl's has a distribution center in Corsicana, an e-commerce fulfillment center in DeSoto, and an existing customer service operations center in San Antonio. The Collin County facility will feature inbound customer service and back office operations.

"We are looking forward to having Kohl's as a corporate citizen that will bring new jobs to Dallas," City of Dallas Office of Economic Development Director Karl Zavitkovsky said. "There is a lot of national competition for new jobs and capital investment and Kohl's decision to expand into Dallas shows that our business-friendly environment creates an ideal location for them to grow their operations."

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