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Area Development - Site Selection, Facility Planning and Workforce Development

TSYS Establishes Contact Center In Henry County, Georgia

09/16/2014
TSYS, a global payments company headquartered in Columbus, Georgia, will create up to 450 jobs through a new contact center in Henry County.

The 62,000-square-foot TSYS facility, located at 3500 Loop Road, will house a new contact center that will provide back-up capabilities for its existing center in Columbus. This expansion will offer customer service, risk and fraud management, collections, dispute and chargeback servicing, back office support and full call center servicing solutions. Slated to open later this year, the new facility will provide substantial opportunities to expand TSYS’s services, supporting organic growth and generating business with new and existing clients.

“We are excited about the opening of our new center in McDonough,” said Group Executive of TSYS Managed Services David Figgat. “We are confident that we will be able to attract top-notch talent from the market that will help us deliver comprehensive servicing solutions for our clients, while optimizing the overall customer experience.” “TSYS’s decision to expand in Georgia is a testament to our state’s top-ranked business climate and qualified workforce,” said Governor Nathan Deal. “Businesses that choose to locate here are finding it easy to expand here, and I have no doubt that our state will continue to provide this growing company with the necessary resources to remain globally competitive.”

TSYS supports financial institutions, businesses, governments and consumers worldwide, offering issuer services and merchant payment acceptance for credit, debit, prepaid and healthcare payments. A Georgia-based company, TSYS’s global headquarters has been located in Columbus for the entirety of the company’s 31-year history.

Lauren Salas Lambiase, Project Manager at the Georgia Department of Economic Development, supported the company on behalf of the state of Georgia along with Bob White from Henry County Development Authority.

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