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Area Development - Site Selection, Facility Planning and Workforce Development

Medallia Expands Tysons, Virginia, Operations

06/18/2025
Medallia, a customer and employee experience management company that provides software-as-a-service solutions, plans to expand its operations in Tysons, Virginia. The $2 million project is expected to create 100 jobs.

The company’s new 31,360-square-foot east coast headquarters will be located at Tysons Tower. Operations are scheduled to begin by the end of 2025.

“With its strategic location, highly skilled workforce, and strong infrastructure, Virginia offers the ideal location for Medallia’s new office space and we are so thrilled to expand into Tysons,” said Medallia CEO Mark Bishof. “We’re especially excited about the opportunities this new space will create for collaboration among our teams and our customers in the region. As the global leader of customer and employee experience, we look forward to enabling organizations, in the area and across the globe, to capture and unify customer and employee insights across every touchpoint, empowering them to consistently deliver on their brand promise.”

The Virginia Economic Development Partnership (VEDP) worked with Fairfax County Economic Development Authority (FCEDA) to secure the project and will support Medallia’s job creation through the Virginia Jobs Investment Program, which provides consultative services and funding to companies creating new jobs in order to support employee recruitment and training activities.

“We look forward to the positive impact Medallia will have both locally and across the industry,” noted Secretary of Commerce and Trade Juan Pablo Segura. “This expansion underscores the strength of our region’s tech ecosystem and Virginia’s ability to bring new opportunities to our highly skilled workforce.”

Medallia provides a platform known as Medallia Experience Cloud which uses AI and machine learning to analyze customer feedback from various sources. The company serves various industries, including retail, healthcare, hospitality, and contact centers.

“My deepest congratulations to Medallia for their continued growth and success here in Fairfax County,” added Victor Hoskins, president and CEO of Fairfax County Economic Development Authority. “This expansion underscores Fairfax County’s leadership in deep tech and enterprise innovation. This growth not only brings new jobs and investment to our community but also strengthens our role as a hub for AI-powered solutions that shape the future of work and customer engagement. We are honored to support Medallia’s continued success and thrilled to see them deepen their roots here in Fairfax.”

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