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Area Development - Site Selection, Facility Planning and Workforce Development

Alliance Data Retail Services Substantially Expands Rio Rancho, New Mexico, Workforce

03/21/2014
Alliance Data Retail Services will create approximately 200 new jobs at its Rio Rancho, New Mexico, customer care center this year. Alliance Data Retail Services is expanding its current Rio Rancho workforce of nearly 500 employees to accommodate its growing client base.

"We are grateful for the support from the state of New Mexico that will help us hire 200 more associates in Rio Rancho," said Melisa Miller, President of Alliance Data Retail Services. "Our company is very committed to supporting the communities in which our associates live and work, and Rio Rancho is no exception."

"We are proud that Alliance Data Retail Services continues to grow here in New Mexico, providing jobs and opportunities for New Mexicans," said Governor Susana Martinez.

"Leveling the playing field with other states has allowed us to finally be in a position to compete with our neighbors for jobs and diversify our economy, making us less reliant on federal funding. Although these changes don't happen overnight, announcements like this one today show that we are laying a strong foundation for economic growth,” the Governor added.

Alliance Data Retail Services, one of the nation's leading providers of branded credit card programs, acquired the Rio Rancho customer care center previously owned and operated by Victoria's Secret in June of 2012.

In February, Alliance Data Retail Services was approved for $738,788 in Job Training Incentive Program funds to hire and train 181 new employees. The company will be hiring customer care associates, customer retention associates, trainers and customer care managers.

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