Frontier Communications, a provider of telephone, television and internet services serving Myrtle Beach, South Carolina, and surrounding communities plans to expand its operations in Horry County, with expectations of creating 110 jobs.
Frontier will renovate its facility, located at 919 Lumber Street, in Myrtle Beach, to accommodate its call center. The company also will spend millions of dollars for network infrastructure upgrades across South Carolina. Employees in the center will provide customer support in all Frontier markets for billing, order fulfillment and other functions.
"Frontier Communications places its customers first, and this new call center will give us more resources to provide great service," said Ken Arndt, president-East Region for Frontier. "We are excited to continue to be a part of the Myrtle Beach community and to have a growing presence here."
John Swallow, senior vice president and general manager for Frontier Communications in the Carolinas, said local and state officials and the entire Myrtle Beach community have welcomed Frontier since its arrival in July 2010, when it acquired Verizon properties in 14 states.
"South Carolina has provided us with an excellent business environment, and we appreciate the support we've received from state and local officials," Swallow said. "Our company considered several locations to establish the call center, but Myrtle Beach truly stands out as a great place to do business. This was an easy decision for us to make."
"South Carolina continues to be a place where companies can establish business and prosper, and today's announcement certainly speaks to that reputation. We celebrate Frontier Communications' decision to invest and create 110 new jobs in Myrtle Beach," said Gov. Nikki Haley.
"We appreciate Frontier Communications' commitment to South Carolina with this decision to grow operations here. Every one of these jobs will have an impact in the Myrtle Beach area for years to come," said Secretary of Commerce Bobby Hitt.
In a package of incentives the state's Coordinating Council for Economic Development approved the company for capital improvement funding. The Horry County along with the Myrtle Beach Regional Economic Development Corporation awarded additional funding.