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Area Development - Site Selection, Facility Planning and Workforce Development

HomeServe USA Expands Chattanooga, Tennessee, Operations Center

05/09/2017
HomeServe USA, a company that offers homeowners monthly plans to cover major household repairs, will invest $5.5 million to expand in Chattanooga, Tennessee. The company will construct a new customer service center.

The company has outgrown its existing space and will build a nearly 46,000-square-foot facility, which is expected to be operational by March 2018. The expansion is expected to create nearly 200 new jobs over the next five years in Hamilton County.

“Chattanooga is home to our largest contact center employee group. Our dedicated employees at the center deliver award-winning customer support, which is key to our business operations,” Tom Rusin, CEO of HomeServe, said. “We are thrilled to expand our growth in Hamilton County and remain appreciative of the support we receive from the State of Tennessee, Hamilton County, the City of Chattanooga, the Chattanooga Chamber of Commerce and the Tennessee Department of Economic and Community Development,” he added.

“I’d like to thank HomeServe for its commitment to further invest and create new job opportunities in Southeast Tennessee,” Governor Bill Haslam said. “Our job in the public sector is to create the best possible environment for existing and new business to create jobs in Tennessee. The continued expansion by existing employers such as HomeServe brings us closer to our goal of making Tennessee the No. 1 location in the Southeast for high quality jobs.”

“There’s no better vote of confidence in Tennessee than when an existing company decides to create additional jobs in one of our communities,” Department of Economic and Community Development Commissioner Bob Rolfe said. “HomeServe’s expansion is a prime example of the private investment that will enable the continued growth of Tennessee’s economy and the creation of new jobs for our residents.”

“With this expansion, HomeServe will create close to 200 good, middle-class jobs right here in Chattanooga, bringing its local workforce to over 500 strong," Chattanooga Mayor Andy Berke said. "Today's announcement provides another example of an excellent company choosing to both invest in our city and grow our local workforce."

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