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Area Development - Site Selection, Facility Planning and Workforce Development

Instacart Opens Customer Experience Center in Atlanta, Georgia

05/02/2018
Instacart, a technology-driven, nationwide on-demand grocery delivery service, will create more than 400 jobs and invest $40 million over the next 24 months in a Customer Experience Center in metro Atlanta, Georgia.

“We are excited to launch our world class CEC here in Atlanta, as the new office will be a key asset in our mission to redefine the customer experience and develop support services for new Instacart products,” said Nick Friedrich, Instacart head of customer operations. “On behalf of everyone at the company, I would like to thank Governor Nathan Deal and his fantastic staff for welcoming us with open arms. We look forward to harnessing the skills, leadership, and talent in Atlanta while contributing to the bustling community and economy.”

Headquartered in San Francisco, Instacart expanded from 30 markets to more than 190 markets in 2017. The company partners with seven of the eight largest grocers in North America.

“Instacart’s technology is innovating not only how businesses interact with customers, but also how people live their daily lives,” said Hala Moddelmog, President & CEO of the Metro Atlanta Chamber. “We are pleased to welcome them to our ecosystem and to watch their continued growth in the midst of our thriving innovation community.”

“Georgia’s reputation for innovation and our business-friendly environment continue to attract companies powered by technology like Instacart,” said Governor Nathan Deal. “As one of the nation’s fastest-growing grocery delivery companies, Instacart will benefit from our skilled workforce and logistics infrastructure as the company extends its reach to a growing consumer base. We look forward to the results of this new partnership and appreciate Instacart’s investment here in the No. 1 state in which to do business.”

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