The Art of the Deal
Company executives must not only know how incentives will affect their business plan; they must also know how to negotiate for incentives and manage their fulfillment.
After reading about large project announcements and their associated incentives, an executive of a smaller firm might wonder how to obtain incentives and whether or not his/her firm will qualify for them. Fortunately, incentives are available to most companies that are making a capital investment, creating new jobs, or relocating operations.
Leveling the Playing Field
Of course, there has been some controversy with regard to the offering of incentives by state and local governments. The question has been posed as to the purpose and effectiveness of offering incentives; the quick answer is that incentives make good business sense. Many states and local communities offer incentives in order to attract capital investment and create new jobs. They must be competitive in order to win projects, and incentives can help level an uneven playing field.
For example, Company X wants to relocate to a new site and it has two viable options in different communities. Community A has a rural undeveloped site and an unskilled work force. Community B has an established industrial park site but much higher taxes. Incentives can offset each disadvantage mentioned above: undeveloped land with infrastructure and development programs; an unskilled work force with training programs; higher taxes with tax credit and abatement programs. Aggressive states and communities will offer incentives to offset their disadvantages, enabling them to better compete for projects.
Many times incentives are tiebreakers that narrow several good sites to a final project site. Incentives, however, cannot turn an ill-fitted site for a project into a good one. They can only help narrow the decision between good site option possibilities.
There are three questions that an executive should ask when considering the incentives for a new project:
1. How can I be sure that the company is getting the best incentive deal?
There is no direct or easy answer to this question; however, an executive should be mindful of several factors.
First, is it a competitive situation? The most lucrative situation for incentives is if there are two or more site locations being considered. Communities are less motivated to offer incentives if there is no competition.
Second, have the company's goals, needs, and desires been clearly declared to state and local community representatives? Each project is unique; the more the state and local representatives know and understand, the better they will be able to tailor-assist with the project.
Third, consider that there are really three parts to managing a new project: real estate, operations, and incentives. Experts are handling the first two parts. If the executive has any questions about incentives, perhaps an expert should be consulted in this area as well.
Remember, the company gets one chance to get it right. States treat incentives as business negotiation tools. If a company does not ask for incentives or is not well-informed of the incentive possibilities, it will most likely not maximize its situation. Here is a real-life example:
Company X stated that its project would include a $100 million capital investment and create over 400 new jobs. It was a competitive situation, and yet the company did not really understand how to compare and evaluate the incentive packages. The state where it wanted to relocate had offered the company nonrefundable tax credits, training, and other refundable tax credits. The corporate executive decided to seek the advice of an incentives expert.
After some discussion, it became apparent that the nonrefundable tax credits (though they are a good incentive) would have little meaning for the company, as it had predicted no state corporate income tax liability for the first four years of operation. It also became clear that the training and other refundable tax credits that had been committed to the project were significantly less than those received by other similarly sized projects. The incentives expert was able to help the company work with the state to restructure the incentives package so that it added more value to the project, and Company X was able to locate to the preferred state.
2. How can I be sure that the company realizes the benefits of the incentives negotiated?
An executive should be considerate of the time it takes to manage incentives. Many companies negotiate for incentives and use them to help guide where their project locates but, unfortunately, many companies do not actually receive the benefit of those incentives. The reasons are many and varied. Understand that negotiation is not a guarantee of incentives - applications still have to be submitted according to the rules and must meet all of the requirements set forth by the state or local authority.
Incentive applications can be lengthy and daunting, and the continual monitoring can be cumbersome. Management of the incentives sometimes requires monthly and/or yearly reporting for the length of their term, which can be up to 20 years. Records are almost always required to be kept for years beyond the term of incentives. Incentive programs are not created equal or by one economic development body; therefore, they have different requirements, deadlines, and monitoring responsibilities.
Another reason that incentives are left unclaimed is that there is a natural flux of people in and out of a company, which results in some instability for incentive maintenance. Also of note, the middle manager who will administer the incentives will have his/her core job to do plus this incentive management. Even though the executive may see the benefits of the incentives for the company, the middle manager will most likely not see any benefit from his/her efforts - only an increased workload. Also, keep in mind that it is not in the state or local authority's best interest to make sure that all of the necessary paperwork is filed by the associated deadlines. In fact, from their point of view, it is better companies do not pursue the collection of incentives.
In order to be sure to take full advantage of incentives awarded, a company needs a dedicated and confident person on staff to take personal responsibility for incentives management. Factor in that there will be three to four people at the state level that will be working with that person to manage the incentives, as well as three to four people at the local level. As a final deliberation, recognize the actual time and cost of understanding and administering the incentive programs versus the cost of consulting and/or hiring an expert. Experts work with hundreds of projects a year and may be able to manage the incentive process for a fraction of the time and cost a company may incur while attempting to manage incentives on its own.
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