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CarMax Plans Expansion of Operations in Atlanta, Georgia

03/06/2019
CarMax, the nation’s largest retailer of used cars, will create more than 300 jobs for their new Customer Experience Center opening at Peachtree Corners, in Atlanta, Georgia.

According to state officials, CarMax has had an established presence in Atlanta for more than 20 years and currently employs approximately 2,000 Georgians. In addition, CarMax continues to grow in its CarMax Auto Finance headquarters in Kennesaw, Georgia, and is hiring for approximately 200 CAF customer service positions over the next twelve months at that facility.

In December 2018, CarMax announced the Atlanta roll-out of a new, customer-driven buying experience that the company plans to scale nationwide. Employees at the new Customer Experience Center in Peachtree Corners will assist customers over the phone or online to help them find their ideal vehicle, navigate financing, and provide any assistance needed.

“Atlanta is one of our oldest and most important markets, and we’ve found a strong and diverse talent pipeline in the area,” said Diane Cafritz, CarMax Chief Human Resources Officer. “We’re confident we’ll find great new associates who are excited about redefining car buying for our customers in fun, growth-focused environment.”

"As a member of Georgia's corporate family, it is exciting to see CarMax expand operations and create more jobs for hardworking Georgians," said Governor Brian P. Kemp. "This investment will ensure greater opportunities for metro-Atlanta's talented and diverse workforce while providing an innovative service to car buyers across the state and surrounding region."

“CarMax is continuing to change the way consumers buy cars with their fresh approach to combining innovative technology with the expertise and help that their employees provide customers,” said Gwinnett County Commission Chair Charlotte Nash. “Gwinnett’s talented workforce and strategic location create the ideal environment for pioneering companies like CarMax to succeed.”

“CarMax’s new Customer Experience Center will be a welcome addition to Gwinnett County and our region’s existing CarMax locations,” said Metro Atlanta Chamber President & CEO Hala Moddelmog. “Here, they will be able to take advantage of metro-Atlanta’s strong innovation and technology ecosystem and our reputation as the home of a talented and diverse workforce.”

“We are excited that an outstanding company like CarMax is expanding its footprint in Georgia,” said Georgia Department of Economic Development Commissioner Pat Wilson. “CarMax has been rated one of the best places to work and has an excellent reputation as a great corporate citizen. We are looking forward to working with CarMax as they open their new Customer Experience Center in Peachtree Corners.”

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