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Alorica Expands High Point North Carolina, Customer Service Center

Alorica will add an additional 600 full-time positions at its customer engagement service office in High Point, North Carolina. The hiring will be the second phase of a major expansion.

The announcement follows 800 jobs added to Alorica’s High Point workforce late last year for a total of 1,400 full-time jobs with benefits since November 2016. The additional positions were added to serve the needs of a new client.

“This impressive commitment to North Carolina and the Greensboro-High Point area underscores what a great place this is to do business,” said Governor Roy Cooper. “Our quality workforce and welcoming business climate help companies succeed and it’s encouraging to see Alorica eager to keep growing here.”

Alorica completed its acquisition of Expert Global Solutions in June 2016, bringing the company’s total number of employees to 92,000. It has since grown to 100,000 employees worldwide. Alorica has become the largest provider of customer service solutions to the U.S. market, and the third largest globally.

In addition, team members at Alorica's Greensboro-High Point office will volunteer their time and put their customer engagement skills to work with the Military Veterans Project, a group that raises awareness of the alarming rate of veteran suicides in the U.S.

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