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ServiceNow Eyes Tech Center in Chicago’s Fulton Market District

ServiceNow, a cloud software company, will create its new technology development center in the Fulton Market neighborhood of Chicago, Illinois.

The Development Center will be ServiceNow’s first U.S.-based technology hub outside its Silicon Valley headquarters and West Coast locations.

According to Mayor Rahm Emanuel’s Office, the company will begin hiring top engineering talent immediately and expects to create 150 new jobs over the next two years. Chicago was chosen for the expansion based on its strong network of computer science schools and depth of engineering talent.

“Mayor Emanuel’s focus on technology is a great fit for ServiceNow and our expanding team, Chicago has some of the brightest technology minds in the country, and at ServiceNow they’ll be able to work on transformative technologies such as machine learning that are shaping the future of work,” said ServiceNow President & CEO John Donahoe, a Chicago-area native.

“ServiceNow is committed to making Chicago one of our technology hubs; the city not only brings us closer to top talent, but also to many of our customers headquartered in the area,” he said.

The ServiceNow Development Center will be temporarily located at co-working space Industrious, in Chicago’s Fulton Market neighborhood. The company plans to occupy permanent office space in Fulton Market in 2019. Positions within the Development Center will focus on user experience and ServiceNow’s core platform technologies, to meet the needs of its fast-growing business.

“Chicago is strengthening our position as a global tech hub, and ServiceNow’s investment in a Development Center here is another example of our ability to attract some of the top tech companies,” Mayor Rahm Emanuel said. “ServiceNow will not just be a great employer but a great addition to Chicago’s thriving community.”

“Many of the leading universities in Chicago and the state of Illinois are working on machine learning and artificial intelligence, technologies that ServiceNow is also advancing through our platform, and we look forward to actively recruiting from these schools, as well as partnering with them on joint research projects in these areas,” ServiceNow Chief Product Officer Chirantan “CJ” Desai, who earned his MBA and Master’s Degree in computer science from the University of Illinois Urbana-Champaign, said.


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