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Area Development - Site Selection, Facility Planning and Workforce Development

AllCare Plus Pharmacy Completes Northborough, Massachusetts, Campus Expansion

05/31/2018
AllCare Plus Pharmacy, New England's largest specialty pharmacy, completed a multi-year initiative to expand and enhance all aspects of the company, including operations, technology, and personnel in Northborough, Massachusetts.

The total investment of $5 million included the build-out of a new, state-of-the-art, 65,000 square-foot corporate headquarters and significant upgrades to a proprietary technology platform used across the business. Since 2014 the business has grown its team to more than 235 now; the new headquarters can accommodate future growth up to 500 employees.

"We're proud to have built one of the strongest and most trusted specialty pharmacies in New England, working with patients, providers, payers and manufacturers across the country," said CEO & President, Daniel Apelian.

"Our patients face critical health conditions; as a result, it is essential that we hire great talent and provide them with cutting-edge technology to support these patients. The investments we've made in the future of AllCare Plus are truly an investment in doing what's best and right for our patients,” he added.

The new facility boasts uninterrupted service, enhanced technology platforms, and the ability to grow. The new headquarters offers redundancy of voice, data and power technology, ensuring seamless operations, even in the event of an emergency. Investments in technology platform have included building an integrated CRM platform linked to an advanced patient management solution with pharmacy operations system. Additionally, the manufacturer patient services technology systems and hardware have been upgraded, and the new facility can accommodate more than 200 additional seats for new personnel.

"Our business mission is to be accessible and dependable. The new facility and operational upgrades have proven worthy investments. Earlier this year, a storm wiped out power across town for three days, and we remained fully functional and delivered uninterrupted service to our patients," said Chief Commercial Officer, Mark Janian. "The new space also allows us to provide the best service more intelligently and more efficiently to our providers, manufacturers, and payors, and ultimately, deliver better care to patients."

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