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Area Development - Site Selection, Facility Planning and Workforce Development

Easy Connect Plans $1.4 Million Expansion To Its Call Center Facility in Louisville, Kentucky

07/16/2012
Easy Connect, a call center provider, will invest $1.4 million to expand its Louisville, Kentucky facility, creating almost 100 jobs.

"It's outstanding to see a company headquartered in the Commonwealth not only succeed, but also decide to grow its operations here," Gov. Steve Beshear said. "This demonstrates an appreciation of the workforce here in Kentucky and an understanding that Kentucky's business climate can meet the needs of growing companies."

Easy Connect plans to add 8,000 square feet to its existing 9,700-square-foot facility in Louisville's Eastpoint Business Center. The company recently signed a contract with Dish Network to become an approved vendor to handle calls for their 3,500 retailers.

Additionally, Easy Connect has contracts to sell numerous entertainment, communications and home automation and security products.

"We're extremely excited to expand here in Louisville," said Brett Nuss, president of Easy Connect. "The workforce in Kentucky coincides with our company's core values. Our performance-based compensation plan allows us to attract and retain the highest quality employees that our clients demand. We look forward to the growth of our sales and marketing research company and continuing to serve our customers and partners nationwide."

To encourage the investment and job growth in Louisville, the Kentucky Economic Development Finance Authority preliminarily approved the company for tax incentives up to $750,000 through the Kentucky Business Investment program. The performance-based incentive allows a company to keep a portion of its investment over the term of the agreement through corporate income tax credits and wage assessments by meeting job and investment targets.

"Louisville continues to be an economic hub for our Commonwealth," said Rep. Bob DeWeese, of Louisville.

"The digital age means new job opportunities for our citizens, which we enthusiastically welcome and embrace," said Louisville Mayor Greg Fischer. "This exciting expansion by Easy Connect and the jobs it will create are further evidence that our area's economy is rebounding and looking to the future."

"We are thrilled to see this rapid growth with Easy Connect," said Eileen Pickett, executive vice president of Greater Louisville Inc. "It speaks to the talented workforce the company was able to attain in Louisville, securing a contract with a large satellite television provider and tripling in size."

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