Ireland-Based Sysnet Global Solutions Locates Contract Center In Metro Atlanta, Georgia
01/13/2017
“The opening of our Atlanta based, Customer Contact Centre will further enhance our relationship with both our current and prospective clients in this region,” said Sysnet CEO Gabriel Moynagh. “North America has always been a critical market for us and we have a number of exciting new initiatives that will commence in 2017.” Services provided from the DeKalb County customer contact center will include helping merchants secure their businesses and maintain compliance with standards such as the Payment Card Industry Data Security Standard. The center will operate 24 hours a day and provide multilingual support.
“We are extremely proud of the extraordinary service and support we provide to businesses globally, and as such, our people are vital to our very existence,” said Sysnet Chief People Officer Patrick Condren. “Atlanta provides us with a wealth of similar minded people who are committed to delivering outstanding customer service every time.”
“Metro Atlanta and Georgia are major players in the growth of the cyber security industry with companies in our region accounting for more than 25% of the global security revenue market share,” said Hala Moddelmog, President & CEO of the Metro Atlanta Chamber. “The location of Sysnet Global Solutions in our region is further evidence that our combined focus on leading edge technology and global commerce are driving metro Atlanta’s reputation as a global competitor.”
“DeKalb County is proud to welcome Sysnet Global Solutions as they expand their global footprint with the opening of a new office in Brookhaven,” said Ray Gilley, President of Decide DeKalb. “Since 1989, Sysnet Global Solutions has built a stellar reputation for providing the highest level of customer service to its 1.2 million merchant customers, located in 57 international markets, while creating quality careers in the ever-growing cyber security industry.”
“Georgia has become an established hub for the financial technology industry and I am confident that Sysnet Global Solutions will find the resources necessary to thrive here,” said Governor Nathan Deal. “This announcement comes on the heels of a successful economic development mission to Ireland where we had the opportunity to reinforce existing business relationships, meet with companies considering expansion into the state and promote Georgia as an investment and tourism destination. By choosing Georgia for this call center, Sysnet will tap into our world-class infrastructure network and generate new jobs for DeKalb County. Once again, a global leader has chosen to come to Georgia to be a part of our success.”
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