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Root Insurance Expands Columbus, Ohio, Operations

Root Insurance plans to expand its operations in Columbus, Ohio. The company expects to create 400 new jobs.

Root currently employs 550 employees at its headquarters on 80 E Rich Street in Columbus. The company’s investment will be used to expand into a new 65,000-square-foot customer service and claims center on 3435 Stelzer Road in Columbus. Root continues to experience significant growth as it expands into new markets and increases penetration in the auto insurance industry.

This new facility will allow the company to hire additional claims and customer support staff to accommodate its ongoing success.

“We evaluated multiple markets in the Midwest and East Coast before making the decision to further expand our Columbus-based operations,” said Root Chief Corporate Development & Strategy Officer Kumi Walker. “The Columbus Region offers the high-quality talent pool and collaborative business environment we need to help our company thrive. Columbus 2020, the City of Columbus and JobsOhio have been invaluable partners for us as we’ve continued to grow.”

“Root’s expansion is an example of how innovative companies can effectively start and scale their operations in the Columbus Region,” said Columbus Mayor Andrew J. Ginther. “The company’s continued investment and rapid expansion in Columbus has added to our business community immensely, and we look forward to helping them achieve ongoing success.”

“It’s important to the health and vitality of the City that we support homegrown businesses like Root Insurance that are growing and looking to expand,” said Councilmember Emmanuel V. Remy. “We want to prioritize companies that value living wage jobs and are committed to the City of Columbus. I am excited to witness their future success.”

“Root Insurance has exceeded growth expectations, and we welcome its continued confidence in the Columbus Region’s talent,” said JobsOhio Financial Services and Fintech Director Terry Gore. “We look forward to continuing our partnership with Root as it plans to innovate and expand in the Columbus Region.”

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