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Area Development - Site Selection, Facility Planning and Workforce Development

British-based Tunstall Americas Relocates Data And Call Center Operations To Pawtucket, Rhode Island

03/01/2013
British based Tunstall Americas will relocate its data and medical call center operations to Pawtucket, Rhode Island, with plans to create 250 jobs during the next two years that primarily consist of call center operators and medical support staff.

Tunstall, a provider of independent living technologies and 24/7 health care communication services that connect individuals with family and their care teams, also recently purchased MD OnCall, a medical call center in Cranston, Rhode Island, to support its call center division.

Gov. Lincoln D. Chafee’s Office said Rhode Island was one of four states under consideration for the site relocation. “My administration is committed to using the state’s economic development resources in a coordinated, agile and responsive way to support business growth and help companies create jobs in Rhode Island,” Chafee said. “Tunstall will be a valuable addition to our state’s business community and will be an important part in strengthening the City of Pawtucket’s economic vitality.”

“Tunstall, a global company and leader in telehealth, explored site options across the United States. Rhode Island offered a compelling opportunity with appealing real estate choices, a talented workforce and leadership that was willing to accommodate us on an aggressive timeline,” said Brad Waugh, President and CEO of Tunstall Americas. “The fact that Rhode Island was willing to invest in employee training programs for positions at Tunstall was paramount to our decision making.”

“This major investment by a leading company in its field is great news for the city and helps assure Pawtucket will be on the map when other corporations are looking for outstanding places to do business from Boston to New York, where Tunstall is headquartered,” Pawtucket Mayor Donald Grebien said.

“The city administration will now take an active role to help assure that Tunstall gets what it may need, as we go forward in cooperation with the Pawtucket City Council, to bring an eventual 250 jobs here and become a building block for our local economy,” Grenbien added.

With coordination through the Governor’s Office, the Rhode Island Economic Development Corporation, Pawtucket Mayor Donald Grebien, state Department of Labor and Training, Governor’s Workforce Board, and the Community College of Rhode Island worked in close partnership to meet Tunstall’s relocation needs assembling a workforce development package to help the company attract, train and retain employees at its new Rhode Island facility, Rhode Island Economic Development officials said.

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