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Area Development - Site Selection, Facility Planning and Workforce Development

Zebra Technologies Expands Bentonville, Arkansas, Operations Center

10/31/2018
Zebra Technologies, a company that designs, manufactures, and sells a broad range of devices used in healthcare, manufacturing, retail and transportation and logistics environments, expanded its facility in Bentonville, Arkansas.

The company will hire an additional 100 or more employees in the next two years and lease an additional 13,000 square feet of warehouse space.

The Bentonville facility diagnoses, tests and repairs mobile computers and barcode scanners widely used to capture and track data in retail stores, manufacturing plants, warehouses and distribution centers. Zebra’s general customer support, operations, quality and engineering associates also operate out of the site.

“Zebra is excited by the results of our expanded operations in Bentonville where our team has been instrumental in protecting our customers’ investments with an advanced level of technical and repair service that have helped businesses achieve maximum uptime and peak performance with their Zebra mobile devices,” said Zebra Technologies Vice President of Global Repair Operations Mike Underwood. “We look forward to the next phase of our expansion in Bentonville as we continue to deliver world-class service to our customers.”

Prior to the expansion project of the 80,000-square-foot Bentonville facility, many U.S.-based customers were being serviced in Mexico through an outsourced repair relationship inherited from Motorola Solutions.

In 2017, Zebra permanently transferred those product lines and their respective customers to the Bentonville facility, requiring the recruitment of additional repair technicians, shipping/receiving personnel, engineers, and quality assurance resources. The company has also invested approximately $3 million in the renovation and modernization of the 28th Street location.

“Arkansas has the talent and business environment to drive success for tech companies,” said Arkansas Economic Development Commission Executive Director Mike Preston. “The investment that Zebra is making in Northwest Arkansas will have a positive effect on the state’s economy for years to come and continue the momentum we have been building upon in the tech industry.”

Headquartered in Lincolnshire, Illinois, Zebra Technologies designs, manufactures, and sells a broad range of devices used in healthcare, manufacturing, retail and transportation and logistics environments. Zebra’s extensive product portfolio includes tablets, enterprise-class mobile computers, barcode printers and scanners, radio frequency identification (RFID) devices and readers, specialty printers for barcode labeling and personal identification, as well as location and motion sensing solutions.

“The announcement by Zebra Technologies to expand its Bentonville facility validates the trust many small and large businesses have already placed in Northwest Arkansas,” said Bentonville Mayor Bob McCaslin. “The region’s vibrant economy will experience additional lift from the jobs Zebra will continue to bring to the region.”

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