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Hims & Hers Health Expands New Albany, Ohio, Operations

12/28/2025
Digital health and wellness platform Hims & Hers Health, Inc. plans to expand its operations in New Albany, Ohio. The more than $200 million project is expected to create approximately 400 jobs.

The investment will include the construction of a new facility, located at 9885 Innovation Campus Way near the company's existing site, which will feature fulfillment, lab testing and pharmacy functions.

“As more customers come to Hims & Hers to access the care they need, we’re growing our ability to meet demand for affordable, high-quality treatments,” said Mike Chi, Chief Operating Officer of Hims & Hers. “We are proud to continue investing deeply in Ohio. The community and our operations here are key to our commitment to delivering a simple, safe, and personalized experience for every customer who trusts us with their health and wellness journey.”.

The project is being supported by the Ohio Tax Credit Authority (TCA) with a 9-year, 1.901% Job Creation Tax Credit..

“Ohio continues to be a leader in digital health,” noted J.P. Nauseef, president and CEO of JobsOhio. “By implementing technology across the patient journey, innovative companies, like Hims & Hers, connect their customers with the personalized care they need at an affordable cost. This commitment from Hims & Hers demonstrates their belief in Ohio’s statewide strategy to grow next-generation industries like life sciences.”.

Hims & Hers Health connects people with licensed healthcare providers for accessible, personalized medical care, focusing on conditions like hair loss, sexual health, skincare, mental health, and weight loss. The system works by having users fill out online forms, leading to consultations (sometimes async, sometimes video) with providers who can prescribe medications, delivered via mail, and offer ongoing support for conditions often seen as embarrassing or hard to discuss..

“The Columbus metro works for companies that need to scale with precision and speed,”added Jason Hall, CEO of the Columbus Partnership. “You see that when companies continue to deepen their presence. That pattern tells you more than any headline.”.

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