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Area Development - Site Selection, Facility Planning and Workforce Development

CBE Companies Eyes Clarksville, Tennessee, Operations Center

12/22/2020
CBE Companies, a longstanding global business process outsourcing provider, finalized plans to invest $1.2 million and open an operations center in Clarksville, Tennessee.

The expansion will accommodate large-scale growth plans, both immediate and in the near future. Through 2023, CBE plans to employ a total of 500 people in Clarksville, company officials noted.

"We are excited about the growth we are experiencing at CBE and the opportunity to expand our operations into the Clarksville area," stated Alex Reed, CEO. "The talented workforce in Clarksville and the support of the Clarksville Economic Development Council made this the perfect community for CBE to invest in and expand into so we can continue to grow our business."

"We are eager to bring the CBE culture and growth to Clarksville. We have an amazing, proven leadership team that has demonstrated historically the ability to successfully ramp large centers for us,” explained President and CFO Erica St. John. “We have several leaders who will be relocating to the area to ensure we are successful in Clarksville, and to instill our CBE Core Values within our new facility.”

CBE has experienced extensive growth with its clients, creating the opportunity to expand into Clarksville. In addition to its headquarters in Cedar Falls, Iowa, it also has offices in New Braunfels, Texas and Manila, Philippines, according to company officials.

"This announcement of another round of corporate investment and a substantial number of jobs is a great Christmas present for our community," commented City of Clarksville Mayor Joe Pitts. "CBE is a growing company and a leading performer in its segment. We welcome CBE to Clarksville and thank them for choosing to join in our growth and prosperity."

Founded in 1933, CBE Companies is a global provider of outsourced contact center solutions. The company specializes in first- and third-party debt collection, fraud, and customer care services for diverse industry verticals including Healthcare, Government, Education, Telecommunications, and Financial Services.

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